Shipping policy

Shipping policy

Where we ship

We currently ship within the United States. International shipping is not available.

Shipping charges

Shipping charges are calculated at checkout and may vary based on your order’s weight, package size, delivery address, and selected shipping service. Available shipping options and their costs are displayed before you complete your purchase.

Processing and delivery

Orders normally ship within 1–3 business days. Processing time is separate from the carrier’s estimated delivery time. Delivery estimates are not guarantees.

Tracking your order

We’ll email tracking information when your order ships. If your package appears missing, check the tracking details, delivery area, and with other members of your household, then contact info@twistoffategames.com with your order number so we can help investigate.

Address changes and pickup

Contact us promptly if your address is incorrect. Changes cannot be guaranteed once fulfillment begins.

Our future café is planned to launch in 2027 and is not yet open. Local pickup is not currently available.